Workforce Development

Long-Term Support Services Health IT Training Program

With funding from the Healthcare Workforce Transformation Fund through the Massachusetts Executive Office of Labor and Workforce Development, MeHI awarded $173,000 to Springfield Technical Community College to lead a three community college consortium in the development of a statewide health IT training pilot program to improve the skill sets of entry-level employees in Massachusetts long-term post-acute care and home healthcare organizations. Together, the three colleges: Springfield Technical Community College, Cape Cod Community College, and Middlesex Community College, developed, tested, and refined a standardized curriculum to support HIT workforce development. The colleges piloted the curriculum at four home healthcare agencies across Massachusetts: Porchlight VNA, Capuano Care, Duffy Health Clinic, and Professional Profiles. The curriculum is divided into four modules: basic computer skills required to navigate an EHR; EHR function and use; EHR documentation; and EHR security and privacy. The modules are targeted at entry-level workers like CNAs and home health aides and are designed to stand on their own or to work as a cohesive unit. 

A final report on the grant program is available here.

The curriculum modules area available here.

Massachusetts Higher Education Health IT Programs

The transition to electronic health records creates job opportunities and training needs. With the increasing use of EHRs, new jobs are opening up at electronic health record vendors, hospitals, and medical practices. In addition, existing staff members in medical practices and hospitals need to learn new skills to make decisions about, manage, and use EHRs.

Massachusetts institutions of higher learning offer programs to meet a wide range of educational and training needs. Those programs vary in focus, intended audience, and length. Expand the links below for information about many of those programs. For additional information about a program, visit its website or reach out to the listed contact.

Benjamin Franklin Institute of Technology Middlesex Community College - Medical Receptionist Certificate
Berkshire Community College Mount Wachusett Community College - Associates Program
Brandeis University Northeastern University - Health Informatics Graduate Program
Bristol Community College Quinsigamond Community College - Computer Information Systems Program
Bristol Community College - Medical Coding Regis College
Bristol Community College - HITECH Program Roxbury Community College - Medical Office Specialist Certificate
Bunker Hill Community College - Health Information Networking Springfield Technical Community College - Medical Office Admin Asst. Program
Cambridge College Springfield Technical Community College - Health Information Technology
Fisher College Springfield Technical Community College - Medical Billing and Coding
Greenfield Community College - Medical Office Administration UMass Lowell - Health Informatics Certificate
Holyoke Community College - Medical Assistant Certificate UMass Lowell - Health Informatics + Management
Holyoke Community College - Medical Billing Certificate Year Up
Middlesex Community College - Medical Office Admin Certificate