Tap into TechSpring "When Your Customers Innovate for You"

There’s a science to identifying the right initiatives to pursue, and how to design services and solutions that will capture the hearts and minds of both patients and employees.

Join for an evening as part of their Consumerism Series where Jill McCormick, Director of Design and Innovation, will share examples and methodology of how user driven innovation can increase the likelihood of "getting it right".

“Human Centered Design is a superpower that an organization can use to tell the story of how customers and front line staff experience their enterprise (in a scientific/methodical way). This allows leaders to develop strategies and make decisions from a place of true empathy and understanding.” ~Jill McCormick

Event Info

Date & Time 
Thursday, February 13, 2020 - 5:00pm to 8:00pm
Location:
TechSpring
1350 Main Street 5th Floor
Springfield
MA
01103