Accenture Digital Health Consumer Surveys
The Accenture Digital Health Consumers Survey is a series of annual health technology surveys tracking the perspectives of consumers, with a particular focus on the shifting needs and desires of consumers and how they align with the trends that are redefining services provided by healthcare systems. The online survey includes a representative sampling of global consumers spread across a range of ages, income levels, races/ethnicities, education levels, and types of employment.
Accenture 2020 Digital Health Consumer Survey
For the first time in our multi-year, multi-country research program, we’ve seen no uptick in digital health management activity by US consumers—in fact, it dropped in certain areas. While actual users see benefits in these services, growing mistrust in the technology industry, security concerns and a cumbersome first digital experience may have turned some people off or kept them away.
In brief:
- The Accenture 2020 Digital Health Consumer Survey reveals that the rapid rise of digital health shows signs of stalling.
- Despite the current decline in digital adoption, people are interested in virtual services—these numbers may rise as digital-savvy generations age.
- Security and privacy concerns have grown, especially toward technology companies entering the health market.
- Providers play a key role in future digital adoption as they can embrace digital health services and encourage consumers to use them.
Read the Accenture 2020 Digital Health Consumer Survey
Past Reports
Accenture 2019 Digital Health Consumer Survey
Accenture 2018 Consumer Survey on Digital Health
Accenture 2017 Consumer Survey on Healthcare Cybersecurity and Digital Trust
Accenture Digital Health Tech Vision Reports
Accenture’s Digital Health Tech Vision Report is an annual publication from Accenture Health and Accenture Research. These reports comprise results from global online surveys, internal research, and interviews with experts. Included in each report is a retrospective look at findings from previous technology trends reports.
Digital Health Tech Vision 2022
We are on the threshold of a new decade of digital transformation, and at a defining moment for all leaders. Welcome to the ‘Metaverse Continuum’—a spectrum of digitally enhanced worlds, realities and business models poised to revolutionize life and enterprise in the next decade—and the impact on healthcare begins today.
While there are many components, we see the metaverse as having two primary functions: Creating the “Internet of Place” and the “Internet of Ownership.” Soon, new spaces in the metaverse will transport us to almost any type of world we can imagine, letting us interact with clinicians, peers and enterprises at a distance (“Internet of Place”). And healthcare organizations will shift part of their operations to the metaverse, maintaining their own internal virtual environments so employees can work from anywhere and collaborate in new ways based on data that can be validated and authenticated by the employee and the patient (‘Internet of Ownership’).
This way of life seems futuristic, but it’s already on its way here.
Read the Accenture Digital Health Technology Vision 2022 Report
Past Reports
Accenture Digital Health Tech Vision 2021
Accenture Digital Health Tech Vision 2020